Support
Welcome to ProFootballQuiz support.
If you need help, want to report a problem, or have questions about your account, in-app purchases, or the App, you can contact us by e-mail.
Contact
E-mail: [email protected]
Please include as much of the following information as possible in your request:
- Your device, e.g. iPhone 15
- Your iOS version
- Your App version
- A short description of the problem
- If possible, a screenshot of the problem
Common Topics
In-App Purchases
If a purchase is not displayed, open Settings in the App and use the restore purchases function where available. Purchases are processed through the Apple App Store.
Delete Account
You can delete your account in the App under Settings where this function is available. Alternatively, you can send a deletion request by e-mail to [email protected].
Advertising and Rewarded Ads
The App may display Interstitial Ads and Rewarded Ads. If a reward was not credited after an ad, please contact us with a short description and the time of the problem.
Online Play and Friend Rooms
Online games and friend rooms require a stable internet connection. If connection problems occur, please check your internet connection and restart the App.
Privacy
Information about the processing of personal data can be found in our Privacy Policy.
Legal Notice
Provider information can be found in the Legal Notice.
Response Time
We try to answer support requests as quickly as possible.
[email protected]